HELP
Call Us

For questions about your pension plan or the Website

Have questions about your pension plan or this Website? Call us between 8 a.m. and 5 p.m. ET at:

1 844 880-9141

Email Us

For questions about your pension plan or the Website

Have questions about your pension plan or this Website? Click on the link below to email us. You will receive an answer within 24 business hours.

rrcpegq@telushealth.com

Complaints

If you have a complaint, please send us an email at:

plainterrcpegq@telushealth.com

Call Us
Call Us
Email Us
Email Us
Skip to main navigation. Skip to main content.
Hi
English . Français
Log in to the Personal Zone
Sign Out
 
Table of contents
1 - Introduction
  1. About your Plan
2 - Your Plan at a glance
  1. Main features of the Plan
3 - Eligibility to the Plan
  1. Joining the Plan
  2. If you are under 18 years of age
  3. If you are over 18 years of age, but under 65
  4. If you are 65 years of age or older
4 - Contributions
  1. Plan funding
  2. Your contributions
  3. Employer contributions
  4. Tax repercussions of your Plan contributions
  5. Questions and answers about your contributions
5 - Retirement
  1. Your pension under the Plan
  2. Retirement scenarios
  3. Steps to follow for your retirement
  4. Questions and answers about retirement
  5. During my retirement
6 - Termination of employment
  1. Twelve-month waiting period
  2. Past the 12-month waiting period
  3. Steps to follow for termination of employment
  4. Questions and answers about termination of employment
7 - Death
  1. Death benefit under the Plan
  2. Death before retirement
  3. Death during retirement
  4. If you have a spouse when you retire
  5. If you do not have a spouse when you retire (or if your spouse has waived the 60% joint and survivor pension)
  6. Other forms of pension payments
  7. Your beneficiary
  8. Question and answer about death benefit
8 - Relationship breakdown
  1. Division of the amount accrued under the Plan
9 - Absence from work
  1. Temporary leave of absence
  2. If your leave of absence is paid
  3. If your leave of absence is not paid
  4. Eligible earnings used
  5. Unpaid leaves of absence during which you may maintain your active membership
  6. Leave of absence for family or parental reasons
  7. Other unpaid leaves of absence
  8. To make contributions or not to make contributions?
  9. Questions and answers about absence from work
10 - Returning to work for an employer
  1. Following a termination of employment
  2. Following retirement
11 - Plan administration
  1. Plan administrator
  2. Pension committee make-up
  3. Annual meeting
  4. Viewing documents
  5. Date of coming into force and Plan year
  6. Undistrainability of rights
  7. Plan amendments
  8. Should the Plan be in a surplus or deficit position
  9. Investment of contributions
  10. Personalized statement
  11. Plan termination
12 - Mini Dictionary
  1. Mini Dictionary
13 - Appendix - Other sources of retirement income
  1. Retirement planning
  2. Personal savings
  3. Government Plans
14 - Need additional information?
  1. How to contact us
Table of contents
Options
View
View
View chapter View entire document
View
Print
Print chapter Print entire document
Create PDF
Create PDF
Create PDF of chapter Create PDF of entire document
Search Content
Search Content
Members’ Reference Guide
Chapter 5 - Retirement

5.1 Your pension under the Plan

←Section 4.5   Section 5.2 →

Your contributions and those of your employer entitle you to a lifetime pension under the Plan. Should you have past service (before April 1, 2003) recognized, a pension for past service would also be paid to you. Please note, however, that the past service recognition program ended in 2004.

Included below is the formula used to calculate the pension payable at normal retirement. We then provide several retirement scenarios, based on various ages at retirement to help you determine when you can afford to retire.

You may also refer to your personalized annual statement for additional information, or refer to the projection tool available in the Personal Zone.

Your pension under the Plan is calculated based on average eligible earnings and credited service that you have accumulated in the Plan for the period prior to January 1, 2019 and the period beginning on January 1, 2019.

  • Average eligible earnings for service prior to January 1, 2019 include overtime hours earnings exceeding the 1,664 hour threshold.
  • Average eligible earnings for service as of January 1, 2019 do not include overtime hours earnings exceeding the 1,664 hour threshold.

Pension calculation formula

1.5% x Your average eligible earnings x Your credited service

Example

Average eligible earnings prior to January 1, 2019: $30,500

Credited service prior to 2019: 14 years

     1.5% x $30,500 x 14 years

     = $6,405

Sum of pensions calculated for the period prior to 2019 and the period after 2018 : $6,405 + $2,175 = $8,580

 

Average eligible earnings as of January 1, 2019: $29,000

Credited service after 2018: 5 years

     1.5% x $29,000 x 5 years

     = $2,175

An annual pension of $8,580 will be paid for life.

Your pension is payable in monthly instalments on the first day of each month, through direct deposit in your bank account. Please note that the pension amount is taxable, like any other income.

Your actual pension amount could be different depending on which death benefit you select for your spouse, your designated beneficiary, or your estate when you retire. The various forms of death benefits under the Plan are explained in detail under the Death section.

Past service before April 1, 2003

Members who worked for an eligible employer between March 31 and May 1, 2003 could request an additional pension for their service prior to April 1, 2003. If you were eligible and applied for recognition of your past service within the allowable time frame, you may have been granted an additional pension.

The amount of your pension for past service is printed on your personalized annual statement under My Pension. This amount is based on the number of eligible hours of past service and on the length of your employment. The maximum pension payable for past service is $765 per year.

Funding of more than 50% of the value of the pension or excess contributions

In case of termination of employment, retirement, death before retirement, or a relationship breakdown, your contributions, excluding stabilization contributions, including interest, may not be used to fund more than half of the value of your accrued benefits under the Plan. Any excess contributions must be used to increase your pension or the benefit payable.

Example of excess contributions

Louise stopped working over 12 months ago. The current value of her pension under the Plan is $12,000 and her total contributions, with interest, amount to $9,000, excluding stabilization contributions. Under the above rule, only $6,000 of this pension may be funded by Louise’s contributions. Since Louise paid $9,000 into the Plan, there are excess contributions of $3,000. The value of the total benefits to which Louise is entitled is calculated as follows :

Excess contributions:                                        ($9,000 - (50% x $12,000)) = $3,000

Value of Louise's total benefits
(Value of pension + excess contributions)                    $12,000 + $3,000 = $15,000

Temporary pension

If you choose an early retirement (before age 65), you could be offered the option to coordinate your pension with Québec Pension Plan and Old Age Security program. This would allow you to receive an additional income, temporarily, up to age 65. The lifetime pension paid thereafter will, however, be reduced to take into account the temporary pension you benefited.

When you reach age 65, you become fully eligible for the government pensions, which will partially offset the reduction in your pension under the Plan. The main objective is to provide you with a uniform overall income throughout your retirement.

Temporary pension provisions

  • Your pension must begin to be paid between ages 55 and 65
  • The temporary pension (i.e., the part of the pension that will no longer be payable from age 65) may not exceed the legal maximum, i.e., 40%* of the YMPE for the year during which the pension begins to be paid.
    • * In 2025, this amount is $28,520.

Indexation of pension after retirement

Since your pension is not indexed, you will receive the same amount for life.

←Section 4.5   Section 5.2 →

Back To Top

  View chapter   View entire document   Search Content
  Print chapter   Create PDF   Get Adobe Acrobat Reader
 
Home | Contacts & Resources | Terms of Use | Privacy Policy | Accessibility | About TELUS Health
© TELUS Health 2025
 
CTCLPRDWEBWP07
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
Move Article Search Modal Search Content
Processing
Sign In

Welcome to the Personal Zone

If this is your first time on the site, please click on the Self registration link.

The Personal Zone provides information related to your membership in the pension plan and allows you to obtain an estimate of your pension. To access this zone, please enter your login ID and password.

If you have forgotten your password or login ID, please click on the appropriate link under the login.

If you are still unable to login or if you have questions about your pension plan, please contact the Childcare Services Contact Centre at 1 844 880 9141, from 8:00 a.m. to 5:00 p.m. (Eastern time), Monday through Friday, excluding statutory holidays.

  • Forgot your password?
  • Browse as a guest
  • Self registration
  • Forgot login id?
Cancel
Processing
Processing

Processing